Protect yourself and your accounts this holiday season. Always be suspicious of unexpected calls from “UECU.” Do not trust your caller ID. If the call is unexpected, do not provide personal information. UECU will never call and ask for your SSN, driver’s license number, online username or password, or FULL debit/credit card number, expiration date, and CVV code.

DIAL 800.288.6423-press 1
800.278.6725, or 610.927.4015

PAL Phone Banking Guide

UECU is excited to announce a new and upgraded PAL Phone Banking service that makes it easier for members to access important account information, make transfers, and more!

UECU’s New PAL Experience includes:

  • Easy access via the PAL phone banking lines at 800-278-6725 or 610-927-4015
  • A simplified and dynamic menu – you’ll only hear the options that pertain to your UECU accounts and loans
  • An improved user experience that will make it easier to find the information you need and complete your financial transactions
  • Expanded transfer capabilities
    • Multiple external account access
    • Easy to use confirmation
  • Access to additional account details, such as a CD maturity date and more!