Exciting News! Membership is now open to Pennsylvania residents.Learn more >>

Call 800.288.6423 to speak with a Member Services Representative

Street Address
11 Meridian Blvd
Wyomissing, PA 19610
 (Use above for mailing via FedEx, UPS, USPS Express Mail, or courier)
Mailing Address
PO Box 14864
Reading, PA 19612-4864
 (Use above for mailing via U.S. Postal Service only)
Visa® Payment
Mailing Address

Utilities Employees Credit Union
Attn: Visa Department
PO Box 66702
St. Louis, MO 63166-6702
 (Use above for mailing Visa payments only)
Online Contact Form Complete the online contact form below.
Office Hours
Weekdays 8 A.M. – 5 P.M. ET*
*Wednesdays until 3:30 P.M. ET
To apply for a loan please call us at 800-288-6423 or apply online. If you are an Advantages Online user, Log in, then click Loans and VisaApply for a Loan or Visa and follow the simple steps. If you are not an Advantages Online user, use this Online Application.
24-Hour PAL™ Audio Response System
800-CRUNPAL
(800-278-6725)
In Reading, PA: 610-927-4015
Member Service
Available Weekdays 8 A.M. – 5 P.M., Wednesdays until 3:30 P.M.800-CUVOICE (nationwide)
800-288-6423
In Reading, PA: 610-927-4000
Fax: 610-927-4009
Financial Services
Consultants

800-288-6423, Ext. 4001
In Reading, PA: 610-927-4001
Fax: 610-927-4059
 Loan Department
800-288-6423 Ext. 4001
In Reading, PA: 610-927-4001
Fax: 610-927-4059
Mortgage Dept.
866-841-2489
Representatives Available 24/7
Student Loan Center
844-814-9905 (Student Choice Undergraduate Loans)
844-874-5639 (Student Choice Refinance Loans)
Student Choice Website
Lost/Stolen Cards
800-288-6423 (If your card is lost or stolen while traveling internationally, click on Visa® Information for Travelers to access the Visa Global assistance numbers.)
Visa Information for Travelers
Visa® Information for Travelers
Contact Us
Have a question or need help? Contact a Member Service Representative at 800-288-6423, Weekdays 8 A.M. – 5 P.M. ET, Wednesdays until 3:30 P.M. ET)
Need to contact us after hours?   Log into Advantages Online™ and send us a secure email. After logging into your online account, select the Messages option at the top of the screen.
Have a general question about the Credit Union? Use the email form below to submit your question.
Holiday Schedule
UECU members have 24/7, Around-The-Clock Access to their accounts every day of the year through our Advantages Online™ home banking system, mobile banking, and the PAL™ phone banking line at 800-288-6423. The normal office hours for UECU’s headquarters are Weekdays 8:00 a.m. – 5:00 p.m. (Wednesdays 8 a.m. – 3:30 p.m.), Eastern Time. UECU’s headquarters are closed on the following holidays:
2021
January 1st – New Year’s Day
January 18th – Martin Luther King Jr. Day
February 15th – President’s Day
May 31st – Memorial Day
July 5th – Independence Day
September 6th – Labor Day
October 11th – Columbus Day
November 11th – Veterans Day
November 25th – Thanksgiving Day
December 25th – Christmas Day

Online Contact Form