Fraud Alert: UECU will never make unsolicited calls asking you for private information such as your SSN, driver’s license number, online user name or password, your debit/credit card expiration date, CVV or PIN. PROTECT YOURSELF: Do not give out private information to random unsolicited callers.

Call 800.288.6423 to speak with a Member Services Representative

Street Address
11 Meridian Blvd
Wyomissing, PA 19610
 (Use above for mailing via FedEx, UPS, USPS Express Mail, or courier)
Mailing Address
PO Box 14864
Reading, PA 19612-4864
 (Use above for mailing via U.S. Postal Service only)
Visa® Payment
Mailing Address

UECU
Attn: Visa Department
PO Box 66702
St. Louis, MO 63166-6702
 (Use above for mailing Visa payments only)
Online Contact Form Complete the online contact form below.
Office Hours
Weekdays 8 A.M. – 5 P.M. ET*
*Wednesdays until 3:30 P.M. ET
To apply for a loan, please call us at 800.288.6423, apply online, or within Mobile and Online Banking.
24-Hour PAL™ Audio Response System
800-CRUNPAL
(800.278.6725)
In Reading, PA: 610.927.4015
Member Service
Available Weekdays 8 A.M. – 5 P.M., Wednesdays until 3:30 P.M.800-CUVOICE (nationwide)
800.288.6423
In Reading, PA: 610.927.4000
Fax: 610.927.4009
Financial Services
Consultants

800.288.6423, Ext. 4001
In Reading, PA: 610.927.4001
Fax: 610.927.4059
 Loan Department
800.288.6423 Ext. 4001
In Reading, PA: 610.927.4001
Fax: 610.927.4059
Mortgage Dept.
866.841.2489
Representatives Available 24/7
Student Loan Center
844.814.9905 (Student Choice Undergraduate Loans)
844.874.5639 (Student Choice Refinance Loans)
Student Choice Website
Lost/Stolen Cards
800.288.6423 (If your card is lost or stolen while traveling internationally, click on Visa® Information for Travelers to access the Visa Global assistance numbers.)
Visa Information for Travelers
Visa® Information for Travelers
Contact Us
Have a question or need help? Contact a Member Service Representative at 800.288.6423, Weekdays 8 AM – 5 PM ET (Wednesdays until 3:30 PM ET).
Need to contact us after hours?   Log into your account with Mobile and Online Banking and send us a secure message.
Have a general question about the Credit Union? Use the email form below to submit your question.
Holiday Schedule
UECU members have 24/7/365 account access with Mobile and Online Banking, and the PAL™ phone banking line at 800.288.6423. The normal office hours for UECU are Weekdays 8:00 AM – 5:00 PM ET (Wednesdays 8 AM – 3:30 PM ET).


UECU is closed on the following holidays in 2023:

January 2nd – New Year’s Holiday
January 16th – Martin Luther King, Jr. Day
February 20th – President’s Day
May 29th – Memorial Day
June 19th – Juneteenth National Independence Day
July 4th – Independence Day
September 4th – Labor Day
October 9th – Columbus Day
November 23rd – Thanksgiving Day
December 25th – Christmas Day

Fill Out the Online Contact Form Below: