Call 800.288.6423 to speak with a Member Services Representative
| Street Address 11 Meridian Blvd Wyomissing, PA 19610 |
| (Use above for mailing via FedEx, UPS, USPS Express Mail, or courier) |
| Mailing Address PO Box 14864 Reading, PA 19612-4864 |
| (Use above for mailing via U.S. Postal Service only) |
| Visa® Payment Mailing Address Utilities Employees Credit Union Attn: Visa Department PO Box 66702 St. Louis, MO 63166-6702 |
| (Use above for mailing Visa payments only) |
| Online Contact Form Complete the online contact form below. |
| Office Hours Weekdays 8 A.M. – 5 P.M. ET* *Wednesdays until 3:30 P.M. ET To apply for a loan please call us at 800-288-6423 or apply online. If you are an Advantages Online user, Log in, then click Loans and Visa, Apply for a Loan or Visa and follow the simple steps. If you are not an Advantages Online user, use this Online Application. |
| 24-Hour PAL™ Audio Response System 800-CRUNPAL (800-278-6725) In Reading, PA: 610-927-4015 |
| Member Service Available Weekdays 8 A.M. – 5 P.M., Wednesdays until 3:30 P.M.800-CUVOICE (nationwide) 800-288-6423 In Reading, PA: 610-927-4000 Fax: 610-927-4009 |
| Financial Services Consultants 800-288-6423, Ext. 4001 In Reading, PA: 610-927-4001 Fax: 610-927-4059 |
| Loan Department 800-288-6423 Ext. 4001 In Reading, PA: 610-927-4001 Fax: 610-927-4059 |
| Mortgage Dept. 866-841-2489 Representatives Available 24/7 |
| Student Loan Center 844-814-9905 (Student Choice Undergraduate Loans) 844-874-5639 (Student Choice Refinance Loans) Student Choice Website |
| Lost/Stolen Cards 800-288-6423 (If your card is lost or stolen while traveling internationally, click on Visa® Information for Travelers to access the Visa Global assistance numbers.) |
| Visa Information for Travelers Visa® Information for Travelers |
| Contact Us Have a question or need help? Contact a Member Service Representative at 800.288.6423, Weekdays 8 AM – 5 PM ET (Wednesdays until 3:30 PM ET). Need to contact us after hours? Log into Advantages Online™ and send us a secure email. After logging into your online account, select the Messages option at the top of the screen. Have a general question about the Credit Union? Use the email form below to submit your question. | Holiday Schedule UECU members have 24/7/365 account access with Advantages Online™, the UECU Mobile Banking App, and the PAL™ phone banking line at 800.288.6423. The normal office hours for UECU are Weekdays 8:00 AM – 5:00 PM ET (Wednesdays 8 AM – 3:30 PM ET). UECU is closed on the following holidays in 2022: January 17th – Martin Luther King, Jr. Day February 21st – President’s Day May 30th – Memorial Day June 20th – Juneteenth National Independence Holiday July 4th – Independence Day September 5th – Labor Day October 10th – Columbus Day November 11th – Veterans Day November 24th – Thanksgiving Day December 26th – Christmas Holiday |
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