What is a contactless card?
Your contactless card uses short-range wireless technology to make secure payments between a contactless card...
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FAQ Category: Visa – Contactless Cards
Is tapping to pay secure?
Yes, absolutely. Your contactless card has the same secure encryption technology as your current contact...
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Is tapping to pay safe?
Yes. Tapping to pay with your contactless card is a safer way to pay because...
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Where can I use my card?
Your contactless card can be used at all contactless (tap to pay), chip, and non-chip...
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How long do I need to tap my card on the checkout terminal?
One to two seconds should do it. And don’t worry, even if you tap twice,...
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I tried using my card at a contactless terminal, but it didn’t work. What could be wrong?
The merchant could be experiencing an issue with contactless capability, so you may need to...
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Can a purchase be made without my knowledge (for example: will the card reader activate if I walk past it)?
No. Your card must be extremely close to the reader – typically between two and...
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How can I request a new contactless card?
Log into Mobile or Online Banking, select the account or loan the card is tied...
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Can I use my contactless card when I travel?
Yes. But as always, be sure to notify the Credit Union or submit a travel...
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