Due to inclement weather conditions and the safety of our staff, the lobbies at our Wyomissing and Stroudsburg offices will be CLOSED on Monday, January 26th. The Interactive Teller Machines (ITMs) will be accessible, and Member Service Representatives will be available via phone and the UECU Video Banking App from 8 a.m. to 5 p.m. ET. To contact a Member Service Representative, call 800-288-6423. As always, you can access your accounts anytime, anywhere with Mobile and Online Banking.

 

Get Help Your Way

You Spoke. We Listened.

Now, the warm, personal UECU service you love is available wherever you are.
Chat, call, or video with a representative — directly from your computer or phone.

During business hours, connect instantly with live support through:

  • Chat
  • Voice
  • Phone
  • Video

Afterhours, connect with a Member Service Representative at 800.288.6423. And for general questions, Edison, our friendly virtual assistant, is available 24/7.

Ask a question and get quick answers from Edison or a UECU rep.

Live Chat

Turn your chat into a voice call instantly.

Digital Audio

Talk face-to-face for personalized support.

Video Chat

Receive guided on-screen help while staying in full control.

Live Observation
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During business hours, connect instantly with live support through:

Chat

Voice

Phone

Video

And for general questions,
Edison, our friendly virtual assistant, is available 24/7.

Fast Help, Your Way


No matter how you connect, you’ll always receive the same trusted service and personal support that makes UECU different.