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Get Help Your Way

You Spoke. We Listened.

Now, the warm, personal UECU service you love is available wherever you are.
Chat, call, or video with a representative — directly from your computer or phone.

During business hours, connect instantly with live support through:

  • Chat
  • Voice
  • Phone
  • Video

Afterhours, connect with a Member Service Representative at 800.288.6423. And for general questions, Edison, our friendly virtual assistant, is available 24/7.

Ask a question and get quick answers from Edison or a UECU rep.

Live Chat

Turn your chat into a voice call instantly.

Digital Audio

Talk face-to-face for personalized support.

Video Chat

Receive guided on-screen help while staying in full control.

Live Observation
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During business hours, connect instantly with live support through:

Chat

Voice

Phone

Video

And for general questions,
Edison, our friendly virtual assistant, is available 24/7.

Fast Help, Your Way


No matter how you connect, you’ll always receive the same trusted service and personal support that makes UECU different.