Take a Quick Tour of UECU’s Mobile and Online Banking
We are excited to provide NE PA members with enhanced benefits and features through UECU’s Mobile and Online Banking. Our digital banking offers convenient and secure banking and 24/7 account access, making it fast and easy to manage your account anytime, anywhere. You’re going to love the fresh new look and feel, the 360-degree financial view, tools to help you manage your finances and set savings goals, support tools to look for answers, live chat with us during business hours, and communicate with secure messages 24/7. You’ll also maintain many of the features you love today, including continued easy access with one login, credit score monitoring, convenient ways to pay people and bills, transfer funds, deposit checks with your mobile device, access E-Statements, and more. Mobile and Online Banking offers advanced security features such as biometric authentication, two-factor authentication, push authentication to your mobile device, and authentication app integration, as well as subscription and security alerts for additional protection.
Select an Account Access Guide to Learn How to Login
If you logged in with a Passkey:
Recover your username.
Reset your password.
Click Here for more
Account Access Guides
Important Service Information
Login FAQs
Answers to common login questions and concerns
Click Here for Login and Registration FAQs
I don’t know my username and password because I signed into NE PA digital banking with a passkey (biometrics, i.e. fingerprints). How can I get into my account?
You can recover your username by selecting Forgot your username or password? on the login page. Once you have your username, you can reset your password there as well, which will also sign you into your account. Click Here for a step-by-step explanation, and then go to the login page to get started.
My username and password are not working. What can I do?
On the log in page, choose “forgot your username or password” and follow the directions to select a new password. You can also request your username. You will be required to verify your identity to do this. To keep your personal and account information safe, if you try to sign in too many times, you will be locked out and have to call member services to unlock your account.
I have used online banking before. Why do I keep getting the error message that my account cannot be registered?
If you used NE PA’s mobile or online banking before, you can just sign in with your current username and password. There is no need to register.
Why can’t I register my account in mobile and online banking?
There are various reasons why an account may be permanently or temporarily blocked from mobile and online banking access. Please contact member service for additional information.
Why isn’t my username or password choice being accepted?
For better security, your UECU mobile and online banking username must be 8-32 alphanumeric characters. Your password must be 12-32 characters, and must contain at least one number, one upper case letter, and one of the following special characters ~!@#$%^&*()_+=?
No matter what I do, I can’t log in. What can I do?
If you have already tried to retrieve your username and reset your password, it is likely that your account has been locked to protect your personal and account information from too many unsuccessful login attempts. Please call member service to regain digital access.
When I try to login, I get a message that says Access Denied. What can I do to get into my account?
Please try logging in using an alternate connection or turning off your VPN connection to sign in directly to our secure services.
General Digital Banking Information
Details about Mobile app downloads, scheduled transfers, switching to other membership accounts, updating ACH payments & direct deposits, and account aggregation service updates.
Click Here for Important Digital Banking Information
- Download the UECU Mobile app
Access your accounts on your mobile device.
UECU Mobile app
- Download the UECU Video Banking app for our Video Call Service
Continue to connect face-to-face with a Member Services Representative using your mobile device.
UECU Video Banking app
- Review Your Scheduled Transfers
As noted in previous communications, your scheduled transfers and payment transfers carried over to UECU’s digital banking. We encourage you to review the dates of your scheduled transfers for accuracy, especially if they fall on a weekend or federal holiday. Your list of scheduled transfers is available by selecting Make a Transfer in online banking, or Transfer in mobile banking.
- Switch to Other Membership Accounts
Quickly switch into your other accounts. Select the Profile Icon in online banking (Menu in mobile), then click/tap on your primary account tile to view and select other accounts. While other accounts may appear on your primary account dashboard list, you must switch into those accounts to transfer funds to other accounts. Member to Member transfers under Make a Transfer in online banking (Transfer in mobile) only allows you to push funds to other membership accounts.
- Update your checking account information for new and existing ACH payments & Direct Deposits
While your existing NE PA MICR Number will continue to work well into 2026, please use your new UECU MICR number and UECU’s Routing Number 231385633 to update existing and for new direct deposits, ACH transactions, check orders and automatic withdrawals. To find your MICR number, log into digital banking, choose your account on the dashboard, and select the eye icon next to MICR on the Details tile to show the full MICR number.
- Connect your UECU accounts to your other account aggregation services.
(for example: budgeting apps, financial management apps, etc.) Most of those services require you to log in to your account during the connection process or provide your full MICR account number and UECU’s routing number 231385633. To find your MICR number, log into digital banking, choose your account on the dashboard, and select the eye icon next to MICR on the Details tile to show the full MICR number.
Bill Pay Service
Great News! The majority of your NE PA Bill Payer payees and scheduled payments now appear in UECU’s Mobile & Online Banking. However, there are a few exceptions that may affect you.
Click Here for Important Bill Pay Information
- Update Your Bill Pay Payment Dates
Some of your payment dates have changed because NE PA and UECU’s Bill Pay systems process dates differently. Please review and update your payment dates to guarantee on-time payment and funds availability – particularly for items scheduled on pay days or due dates. As noted previously, eBills and eBill Autopays did not carry over although the payee did. Please make your next payment manually to allow time for you to receive and accept eBills for available merchants.
- If you had payments scheduled for July 9-11, they were not paid during the Bill Payer blackout period as noted in the Member Information Guide and digital banking communications.
Please contact your biller if you did not make alternate payment arrangements, or schedule a replacement Bill Pay payment as soon as possible.
- If you had payments scheduled from July 14-18, they may have been delayed as noted in the Member Information Guide and digital banking communications.
Please contact your biller to make sure the payment was received.
- If you had eBills and eBill Autopays, they were NOT paid after July 8th as noted in the Member Information Guide and digital banking communications.
While these payees carried over, please contact your biller if you did not make alternate payment arrangements, or schedule a replacement Bill Pay payment as soon as possible. UECU’s Bill Pay service will invite you to accept available eBills and eBill automatic payments.
Pay a Person Service
Electronic Pay a Person payees and scheduled payments did NOT carry over.
Click here for Important Pay a Person Information
Reestablish Your Pay a Person Payments
Your NE PA Pay a Person payees and scheduled payments after July 8th did not carry over to UECU. Only payees that you chose to pay by check or include a mailing address carried over to Bill Pay and will continue to be paid by check. Please reestablish your scheduled Pay a Person payments so they can be sent and received electronically by email or SMS/text message. Once added, recipient information will show on your Pay a Person contact list for quicker future payments.