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| Street Address 11 Meridian Blvd Wyomissing, PA 19610 |
| (Use above for mailing via FedEx, UPS, USPS Express Mail, or courier) |
| Mailing Address PO Box 14864 Reading, PA 19612-4864 |
| (Use above for mailing via U.S. Postal Service only) |
| Visa® Payment Mailing Address UECU Attn: Visa Department PO Box 66702 St. Louis, MO 63166-6702 |
| (Use above for mailing Visa payments only) |
| Online Contact Form Click here to complete the online contact form now. |
| Office Hours Weekdays 8 A.M. – 5 P.M. ET* *Wednesdays until 3:30 P.M. ET To apply for a loan, please call us at 800.288.6423, apply online, or within Mobile and Online Banking. |
| 24-Hour PAL™ Automated Phone Banking Service 800-CRUNPAL (800.278.6725) In Reading, PA: 610.927.4015 |
| Member Service Available Weekdays 8 A.M. – 5 P.M., Wednesdays until 3:30 P.M.800-CUVOICE (nationwide) 800.288.6423 In Reading, PA: 610.927.4000 Fax: 610.927.4009 |
| Financial Services Consultants 800.288.6423, Ext. 4001 In Reading, PA: 610.927.4001 Fax: 610.927.4059 |
| Loan and Mortgage Department 800.288.6423 Ext. 4001 In Reading, PA: 610.927.4001 Fax: 610.927.4059 |
| Student Loan Center 844.814.9905 (Student Choice Undergraduate Loans) 844.874.5639 (Student Choice Refinance Loans) Student Choice Website |
| Lost/Stolen Cards 800.288.6423 (If your card is lost or stolen while traveling internationally, click on Visa® Information for Travelers to access the Visa Global assistance numbers.) |
| Visa Information for Travelers Visa® Information for Travelers |
| Contact Us Have a question or need help? Contact a Member Service Representative at 800.288.6423, Weekdays 8 AM – 5 PM ET (Wednesdays until 3:30 PM ET). Need to contact us after hours? Log into your account with Mobile or Online Banking and send us a secure message. Have a general question about the Credit Union? Use the email form below to submit your question. | Holiday Schedule UECU members have 24/7/365 account access with Mobile and Online Banking, and the PAL™ phone banking line at 800.288.6423. The normal office hours for UECU are Weekdays 8:00 AM – 5:00 PM ET (Wednesdays 8 AM – 3:30 PM ET). UECU is closed on the following holidays in 2025: January 1 – New Year’s Day January 20 – Martin Luther King, Jr. Day February 17 – President’s Day May 26 – Memorial Day June 19 – Juneteenth National Independence Day July 4 – Independence Day September 1 – Labor Day October 13 – Indigenous Peoples’ Day November 11 – Veterans’ Day November 27 – Thanksgiving Day December 25 – Christmas Day |
| Contact UECU’s Supervisory Committee: | To contact our Supervisory Committee, please direct mail to: PO Box 2283, Sinking Spring, PA 19608 or call 855.372.8345 (use code UECU). |
Have a General Concern, Question or Comment? Fill Out the Online Contact Form Below: