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We are excited to provide NE PA members with enhanced benefits and features through UECU’s Mobile and Online Banking. Our digital banking offers convenient and secure banking and 24/7 account access, making it fast and easy to manage your account anytime, anywhere. You’re going to love the fresh new look and feel, the 360-degree financial view, tools to help you manage your finances and set savings goals, support tools to look for answers, live chat with us during business hours, and communicate with secure messages 24/7. You’ll also maintain many of the features you love today, including continued easy access with one login, credit score monitoring, convenient ways to pay people and bills, transfer funds, deposit checks with your mobile device, access E-Statements, and more.
Mobile and Online Banking offers advanced security features such as biometric authentication, two-factor authentication, push authentication to your mobile device, and authentication app integration, as well as subscription and security alerts for additional protection.
Important Dates for Migration to UECU’s Mobile and Online Banking Services
- Tuesday, July 8th at 4 PM: NE PA Bill Payer Services will be taken offline
- Friday, July 11th at 5 PM: NE PA Digital Banking Services will be taken offline
- The morning of Monday, July 14th: UECU’s Mobile and Online Banking Services will be available to NE PA members.
What you can do Before July 14th to Get a Headstart
- Review, update, or add a valid mobile or home phone number to your NE PA digital banking
- Make note of your NE PA Username and Password – they are needed to log into UECU Digital Banking Services
- Download UECU’s Mobile App for Google Play (Android) or App Store (Apple)
- Review Bill Payer payments scheduled for the blackout period from July 9th-11th and reschedule them for Tuesday, July 8th, to guarantee on-time payments
- Set a reminder to print your Bill Pay payment history on July 8th before 4pm
- Set a reminder to download your NE PA account transaction history and check images on July 11th before 5 PM
- And more. Please expand and read each section below for additional information and detailed instructions to ease your transition experience to UECU’s Mobile & Online Banking.
Important Service Information
Digital Banking
Before the NE PA digital banking service goes offline on Friday, July 11th at 5 PM, please make note of your username and password, and review, update or add a valid phone number to your NE PA digital banking profile. You can also download or print historical information for your records, if desired.
Digital Banking Actions to Take Today
- Download the UECU mobile app
Make an easier transition to UECU’s digita banking on Monday, July 14th.
- Cancel account aggregation connections to other services on Friday, July 11th.
(for example: budgeting apps, financial management apps, etc.)
- Download account transaction history, if desired.
You will have access to your NE PA member statements, but transaction history will not carry over.- How to download your transaction history:
- Log into NE PA’s Online Banking and choose an account
- Select the download icon in the Transactions tile
- Select a Date Range and a File Type
- Select Download
- How to download your transaction history:
- Print check images, if desired.
Check images will not carry over.- How to print your check images:
- Log into NE PA’s digital banking and choose an account
- Select a draft transaction with a picture icon
- Select the check image to view it
- Print the image in Online Banking or take a screenshot in Mobile Banking
- How to print your check images:
- Review and make note of Transaction Tags, Images and Notes that you created, if desired.
Because transaction history wil not carry over, these items will be unavailable.- How to review your transaction tags, images and notes:
- Log into NE PA’s digital banking and choose an account
- Search for tagged transactions you created by selecting the magnifying glass icon and enter the tag
- Select a transaction to open your images indicated with an image icon
- Select a transaction to review notes
- How to review your transaction tags, images and notes:
Bill Payer Service
Great News! The majority of your NE PA Bill Payer payees and scheduled payments will carry over into UECU’s Mobile & Online Banking. However, there are a few exceptions that may affect you.
Before the NE PA Bill Payer service goes offline on Tuesday, July 8th at 4pm, please review your Bill Payer information and take action to ensure that your payments are made on time.
Bill Payer Actions to Take Today
- Change Scheduled Payments dated July 9-11. They will NOT be paid.
To guarantee on-time payment, reschedule them to July 8th or make other arrangements.
- Change Scheduled Payments from July 14-18. They may be delayed.
To guarantee early and on-time payments, you must reschedule these payments to occur by July 8th or make other payment arrangements.
- Make note of eBills and eBill Autopays. They will NOT be paid after July 8th.
These payees will carry over, but you will need to set up eBills and automatic eBill payments with UECU Bill Pay for available payees..
- Unhide payees you may have hidden and delete payees you no longer use.
These payees and any scheduled payments will carry over. If you no longer use them, it is best to delete them in the NE PA Bill Payer services to reduce confusion.- How to view and delete hidden Bill Payer payees:
- Log into NE PA’s Online Banking, select Bill Pay on the left menu
- Select Manage Payments (top right)
- Select the Display dropdown (on the left under green +Payee button)
- Select Hidden to review hidden payees
- To delete payees you no onger use, select the Payee, chose the Edit Payee button, scroll down and move the toggle marked “I would like to delete this payee” and select the Submit button.
- How to view and delete hidden Bill Payer payees:
- Print Your Bill Payer History, if desired.
Set a reminder to print your NE PA Bill Payer history before the service goes offline. You will have access to your NE PA member statements where these payments do appear.- How to print your Bill Payer history:
- Log into NE PA’s Online Banking*, select Bill Pay on the left menu (*this is not available via Mobile Banking)
- Select Manage payments (top right)
- Select the View history button (bottom left)
- Select the Search filter button (top left) and choose “All” for the Date Range
- Select View Results and then choose Print (top right)
- How to print your Bill Payer history:
Pay a Person Service
Before the NE PA Bill Payer service goes offline on Tuesday, July 8th at 4pm, please review your Pay a Person information and take action to ensure that your payments are made on time. UECU’s Pay a Person service is not part of Bill Pay. Electronic Pay a Person payees and scheduled payments will NOT carry over.
Pay a Person Actions to Take Today
Make note of Pay a Person payees and scheduled payments paid electronically via text/SMS, email or direct deposit. They will NOT carry over and will NOT be paid after July 8th.
These Pay a Person payees and scheduled payments will need to be reestablished in UECU’s Pay a Person service on Monday, July 14th. Only Pay a Person payees that you chose to pay by check will carry over into UECU’s Bill Pay service.