“I previously spoke with Donna last year to discuss refinancing my vehicle. At the time, I wasn’t eligible for a refinance but she was still very kind to me and educated me about credit and how to make mine better. I bank with a local Credit Union in my city, and have for years, but I don’t get the personal attention that Donna gives me. When she says call her because she is here to help, she truly means it. So I called her for help. I was able to get the personal loan and refinance my vehicle! Because of the tips that she had previously given me, my credit score had went up. She explained my options to me with care and without a judgmental attitude. I appreciate the knowledge that she gives and the personal feel. Because of her, I hope to be a customer for life!. Thank you Donna and thank you UECU.”